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At Dermal~Care Esthetics & Wellness Centre, we pride ourselves in offering the best care for our clients. We strive to bring you an environment where the highest levels of skin and body care are provided to nurture the well being of mind, body and spirit, infusing Western modalities with knowledge of Eastern healing well being. Please make yourself aware of our company policies and procedures as described below. Our policies have been designed to ensure you enjoy a truly enjoyable visit with us.
As a courtesy to our Centre and staff, please note that we abide by a strict policy of at least 24 hours notice of appointment cancellation.
PLEASE NOTE: Appointment No Shows will be required to forfeit any use of gift certificates or discount coupons, including GROUPON and SPA FINDER, at our facility, without exception.
Dermal~Care Gift certificates are available at our facility, in any denomination. They can be exchanged for both services and retail items. We also accept Spa Finder Gift Certificates, for services only, available at WWW.SPAFINDER.COM.
PLEASE NOTE: Gift certificates cannot be replaced if lost or stolen, and are not redeemable for cash.
We accept MasterCard, Visa, Cash, and American Express. We regret that we can no longer accept personal checks.
We offer a 14-day refund or exchange policy on all of our skin care and cosmetics products.
No exceptions, please.
Some treatments are not recommended for guests who have certain conditions. For your safety we require a doctor’s clearance before beginning treatment, particularly in the face of the following conditions:
• Cardiovascular conditions, including high or low blood pressure
• Swollen or painful lymph nodes
• Undiagnosed skin rash or thrombosis
• New injury of any kind
• Open sores
Client confidentiality is maintained at all times. No information is shared with anyone outside of the office unless it is at your request.